We welcome you to our site of Tus Novelas Online.
We realize that there are many other online companies you can purchase from. How do we differ? Telenovelas Store is consistently rated among the best in customer satisfaction because we are truly committed to providing top quality service to every customer.
This privacy policy describes how Tus Novelas Online collects and uses the personal information you provide on our Web site. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. We also collect information upon application to the Telenovelas Store Affiliate Program. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number.
PLEASE CAREFULLY BEFORE BUYING FROM OUR SITE OF TELENOVELAS.
Refund Policy:
After purchasing your favorite novela from our site and this product been deliver to the final destination you will have 3 days to check all the dvds of the novela and if you are not satisfied with the quality of the product you can return it before the 3 days ends. After the 3 days we will give you another extra day so than you can contact us if you want your money back. If after the 4 day of this product been deliver you decide to return it because you are not satisfied this private policy protect us cause we are advising you about the rules of this site before buying and your card provider/bank will be notified if you decide to make any charge back or ask for the total refund of your money. The purchase of our product is copies from television that been said we do not accept any trick or any fraudulent purchasing from any of your users, if that is the case your account will be cancel without notice.
We work closely with our customers, and your satisfaction is our number one priority. If you have more questions and what more answer please feel free to contact us, we will be more than happy in answer all your questions or problems with our products or web site. We are here to assist you with your issues or questions.
Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system.
We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes. We may also disclose your personal information: as required by law, such as to comply with a subpoena, or similar legal processwhen we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,to any other third party with your prior consent to do so. If Tus Novelas Online is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information, to any other third party with your prior consent to do soWe will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell, trade, lease, or distribute your personal information to third parties. If you have any question about this please feel free to contact us
We are here to answer all your questions you might have about our sites and about our products.
If your personal information changes, or if you no longer desire our service, you may correct, update and amend your information by making the change under the “your account”. To request the deactivation of your account or deletion of data, you may email customer service or contact us by telephone or postal mail at the contact information listed below. We will respond to your request within 30 days. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.Ability to Opt-Out:Users of our site are often able to enter contests and sign up to receive electronic newsletters. To provide these services to our users, we generally request that the user provide no more than a name and an email address. We use the information collected to distribute the requested newsletter or other content, to notify contest winners, and to provide whatever other service the user has authorized in providing the contact information.To honor the privacy of our users, we offer the option to not receive these types of communications. At the time of your order, you may opt to receive or not receive special offers and news by clicking the appropriate field. Furthermore, all special offers are sent via e-mail and include an opt-out link if you no longer wish to receive special offers and news. Additionally, you may choose to stop receiving our newsletter or marketing emails by simply changing your email preferences from within your account settings or you can contact us using the information below. Telenovelas Store takes precautions to protect its customers' information. When you submit sensitive information via the website, your information is protected both online and offline. When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with encryption software currently available in the industry – SSL. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.