Shipping option
All shipments with a value of $150 or greater (within the USA) will be sent via USPS or FedEx and will require a signature for delivery. These orders must be delivered to a physical address and will not be shipped to post office boxes or APO/FPOs.
Number of Media (Shipping Units)
The amount you are charged for shipping depends on the number of media on the order. In general, the number of media will be the same as the number of discs on the order.
Unfortunately, choosing a faster shipping method does not alter the availability time of any item. Next to each shipping option on the “ready to finalize order” page, an estimated shipping and delivery date range will be given.
Overdue Shipments...
The estimated delivery date range on the Ready to Finalize Order page gives the approximate dates that your order may arrive to you. Unfortunately, on rare occasions, unexpected delays or loss may occur while your shipment is in transit.
Ship Together...
The "Ship Together" option allows 3-7 business days for delayed or backordered items on your order to arrive from our suppliers so that we can send your order in as few shipments as possible. If the items do not arrive within this time frame, we will ship the readily available items separately. Although your order may still arrive in more than one shipment, your shipping costs will not exceed the quoted price at order finalization. The "Ship Together" option is not available for orders that contain a mix of available items and pre-orders whose release dates are more than 10 business days from the date the order is placed. These orders should be split into separate orders or shipped as they become available.
For orders with multiple items, in addition to choosing a shipping method, you will be asked to choose a shipping option. On most orders, we recommend selecting "Ship Together" and have set this option as the default.
Ship As Available...
The "Ship as Available" option may be selected if you wish to have items shipped to you as soon as they arrive from our suppliers (or if your order contains a mix of available and pre-order items). This option allows readily available items to be delivered faster, but you will incur shipping charges for each shipment. Shipping is charged only for those items that are sent, but actual charges for shipping the order may vary based on the number of actual shipments sent.
Extending Orders...
When extending the order expiration date on an order that contains unshipped backordered items, the Shipping Option will automatically be set to “Ship As Available” and you will be subject to additional shipping charges when those items ship to you. Extending an order that has not partially shipped does not affect your shipping option selection.
SHIPPING OPTIONS:
Standard: Your order will be sent via US Postal Service, UPS, or FedEx based on the size and weight or your order. Standard Shipping is the most economical shipping method and typically takes 3-8 business days from the shipping date to arrive.
Standard With Tracking: Your order will be sent via UPS or FedEx based on the size and weight or your order. This service typically takes 3-6 business days from the shipping date to arrive
Expedited With Tracking: Your order will be sent via UPS or Fedex. Expedited shipping typically takes 2-7 business days from the shipping date to arrive. This option is not available to Post Office Boxes or APO/FPO addresses. UPS determines the signature requirement based on drivers' discretion.
Second Day: Your order will be sent via UPS. 2 Day shipping typically takes 3 full business days from the shipping date to arrive. UPS 2 Day shipping cannot be used for orders shipping to Post Office Boxes and Saturday delivery is not available. A signature is required for this type of shipment.
Next Day: Your order will be sent via UPS Next Day Saver. Next Day Shipping typically arrives by the end of the next business day from the shipping date. Next Day shipping cannot be used for orders shipping to Post Office Boxes and Saturday delivery is not available. A signature is required for this type of shipment.
International Shipping & Handling
Telenovelas Store can ship your order to almost anywhere in the world. Remember that you are responsible for any taxes, duties, or customs fees charged by your local government. We must place a green customs sticker on all international orders. This sticker lists the contents as "Audio Compact Discs". We must fill in the value of the order on this sticker (shipping charges are excluded). We cannot declare an incorrect value on your shipment, and all packages must be declared as merchandise.
The chart below details shipping charges and methods to various areas of the world. If you have any questions about international shipping & handling please contact us.